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Sales manager tactics ruined a decent experience - Review by James K | Lute Riley Honda

Lute Riley Honda

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Sales manager tactics ruined a decent experience 8/19/2005

We went in to look at Accords here, and got serious about buying one. We worked for some time with our courteous albeit high-pressure salesman. Toward the end of the negotiations, he went to "confer" with the sales manager, at which point the manager arrived and begin haranguing us, and especially my wife. When he left, the salesman apologized for that guy's behavior. We should have left, but ended up completing the deal. The finance guy set us up on a lease, and out-and-out lied about the taxes. We ended up paying a small fortune in taxes that he assured us wouldn't be required. more
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