Nick called said he was going to be a few minutes late and even though it was 5pm and way on the other side of town from where they are officed at he cheerfully stayed and worked on my carpets until about 8:30 pm making sure I was happy before he left. Needless to say he did a great job and I am very impressed, this was a very nice change from the bait and switch tactics that some of the other service companies out there try to do. I will have your company come do my offices in a few weeks.
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