I ordered an FTD Spring Planter that was supposed to be delivered in a silver cylinder vase with a mylar balloon attached. I paid $65 for this. The order did not show up on the day of the recipients birthday but the next day and all that was delivered was a hydrangea with a bow on it, no balloon. I had to speak with 5 people from Ava's Flowers before someone finally did something for me and when I spoke to the 5th person he questioned all the facts I gave him and also questioned if I had really spent the time on the phone as I said I had. They ended up giving me a $29 discount, but in my opinion it should have been a complete refund. Everything about the order was wrong. Everything.
Absolute worst service I have ever experienced. Buy somewhere else.
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