I used this company's service only once, and I did because I like to try different travel agencies constantly. I must say that at the beginnig everything was fine. The public attention was great. The people working there was fast and took their time to listen to you, and asked me what I had in mine and all that. I bought a tour to Australia and booked on one of the bests hotels and all that. Once I got there, it turned out that the hotel wasn't that good. The tours had extra fees which I had to pay, and they didn't tell me. The tour was good, but there were a lot of things that they didn't tell me....
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