Polk County Bank is a great bank that still has a small town feel to it, even though it is now in the middle of Greater Des Moines. Every time you walk in, you are greeted warmly, and all of the employees are very friendly. They also offer a huge variety of banking services, including a very basic but fee-free checking account that has no minimum balance. If you don't live near a branch it can be a bit of a drive, but well worth it in my opinion. They are also part of a network of banks that don't charge for ATM fees, so any small, local bank that you see the sticker, your ATM transaction is free, and this network gives you just as many banks as the big national chains.
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