I called them back in March because my purse was stolen with my house keys in it, and didn't feel safe having two small babies and knowing someone has my keys. I said I needed to change 4 locks and asked for a quote. The dispatcher was kind and honest enough to let me know that I don't necessarily have to replace the locks because they can re-key them for me for much less than the cost of new locks. From that moment I felt they're not trying to rip me off and I liked it a lot.
Needless to say that the locksmith who came to my house was quick, kind and did a great job!
Last week, 2:00 AM, coming back from a family vacation, we realized we have misplaced our keys so we called this company again and shortly after, their van rolled up our street and the same kind locksmith, let us in the house. It's nice to know there's a family owned company you can rely on 24/7 and that getting locked out is not the end of the world...
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