Just a few weeks before my wedding, my father suffered a heart attack and underwent major surgery. Even after returning home from the hospital, he was retaining so much fluid that he couldn't wear his normal clothing size. When we realized (less than a week before the wedding) that he wasn't going to be able to wear the tux we'd ordered through Carrow's, we called the shop to see what they could do. The staff was really helpful and re-ordered the tux with rush service *twice* so that Dad would be comfortable. We were really happy with their pleasant, caring attitudes. They even mailed back a $20 bill that had been left in a groomsman's jacket pocket.
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