I've been using April Lane's for approximately two years, and overall I've been happy with their services. My experience hasn't been perfect, there was a rough patch starting out (a misunderstanding regarding the price they quoted me versus what I was charged), but after resolving it things have gone well.
The office manager - Samara - responds to email and phone calls in a timely manner, and she is very accommodating to my requests.
Initially, I found the quality of the cleaning service to range between acceptable to excellent, depending on the person doing the cleaning. Once I settled on a regular cleaner - Sheila - I've had nothing but excellence. She's even done unexpected minor repairs, fixing broken closet/cupboard doors.
I would happily continue using them for as long as I am able. They're pretty damn awesome.
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