Good: The initial contact with a real person who assured me their technician would be able to fix our oil burner problems.When the tecnician arrived and I described the problem he also assured me that he would be able to find and fix the problem.He was curteous,
thorough and fast. In less than an hour he fixed what another company's tech's had spent 4 visits and about 9 hours working on without solving the problem. \. Bad: It really couldn't have been any better.. Other: I was very pleased that I could get a service contract immediately and get the advantages of the contract to apply to the tech's visit and the work he needed to do..
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