Our garage door was stuck up against the limit nut -- apparently the limit regulator is failing in the motor. Craig came out and unstuck it in 5 minutes, and didn't charge us a thing. His theory is that we will need a new motor soon anyway, and we will be more likely to call him if he does us a favor now. He is right! I am a customer for life. they have a toll free number too, 888-712-DOOR.
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