The crew over at Northend Home Heating came in to bid our job along with 3 other well-known HVAC contractors. Doug wasn't trying to sell me something that I didn't want (or need), he didn't speak to me like I was stupid, he came in with a very competitive price, and he appreared to really know his stuff. I can't say the same for the other guys we had come in to bid it. So, we had them come in to install a new furnace and rerun all of our ducting to accomodate a basement remodel. Doug, John (his borther), and Douglas (his son) came in and did the whole job in two days. The custom duct work is beautiful/clean/neat, it was performed exactly as we had discussed that it would be, and they even swept up the floor at the end of each day. I got more than I expected to get for my money. And when it came time to settle up the bill there were NO hidden fees what-so-ever, there was no deviation from the quoted bid price, and so there was no squabbling over money that usually ruins a good experience with a contractor. These guys seem to have a theory that working hard, being honest, and treating people fairly will pay off in the long run for their business. Many other contractors just try to pry as much money out of you as they can - those guys should take some lessons from the guys at Northend Home Heating. Not only am I happy with the job performed but Doug and his family have also just locked me up as a loyal customer for life for any HVAC need that ever comes up. I can't sing their praises enough. Bottom line: get a few bids on your job so you can make some comparisons for yourself up front but keep your BS-meter close at hand and at the end of the day choose Northend Home Heating to do the work for you. You will NOT be dissapointed!
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