I was very happy to work with David Patton in buying my very first VW! My family and I have always been big fans of Japanese cars and, recently, my housemates convinced me that I should look at VW because they always had VW, and so I did. I spent about a month looking at the VW- especially the jetta TDi for its fuel efficiency. I went around to different dealerships to compare prices. I first came to VW Oakland with the help from Derek, as he was very helpful in trying to convince me to come in to look at the car (he was so kind in taking pictures of the TDi and texting it to me as I couldn't get in because I was on the road- it kept VW Oakland in the back of my head as I was talking to other dealerships). Then finally I decided to go into VW Oakland to see what was in the store, without really thinking I was going to buy it that day and continue my research, and because I had a better offer at the VW in Walnut Creek. To my amazement, David and Brady offered me a deal that was better than the Dirito Bros and I said yes on the spot! I was very happy! I think the only minor thing I'd say was that after I took the car home I found some "spots" that weren't clean throughly- a couple of soap stain on the outside, and dirt stain in the interior near the windshield. But I didn't let this ruin my experience! Overall, I am very happy with the customer service at VW Oakland! I like how David has called me on several occasions and check to see how I'm liking my car- I really appreciate the great working relationship! I'll definitely refer my friends and family to VW Oakland next time! Vy
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