I have been using Shafer for a couple of years and I keep thinking they will send someone out who is your typical dissatisfied, disinterested, that's not my job kind of person -- but it never happens. All of their people are fantastic and since I am a little older, they are patient and respectful of me. It is a great company. I've even called in on weekends for emergencies and Jimmy Shafer has answered the phone and took care of me himself! I would recommend them over and over again!
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