Good: Flat rate cost to recover my data.
Prompt response to issues I have needed help with since I first started using their service.
Clear explanations.
Very competive pricing on their computers that they sell.. Bad: I wish they were in Keller, but definitely worth the drive to Southlake. Other: There are so many one man bands and moonlighting part-time techs today, I was a bit worried about who I would get help from when my PC blue screened on me, but then I came across these guys and was quite happy with everything they did for me. My motherboard got ruined during a lightning strike, but they were able to save all my data off the old hard drive and then they set me up with a new computer from their inventory. Very painless process without having to pickup the phone and talk to someone overseas!.
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