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Terrible company! - Review by Mahendra V | Horizon Window Treatment

Horizon Window Treatment

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Terrible company! 9/8/2005

Extremely expensive fabrics, poor quality of work (one of the seams started to come apart while they were installing it!). They scheduled an appointment with me knowing that they did not have all the hardware needed - after taking a day off of work, I called to confirm and only then they told me that they were missing pieces. Finally the parts - supposedly - came in, I took another day off of work and the installation guys showed up with the wrong pieces! Parts were missing, I asked for steel cable and they brought rods, the seam of one curtain was coming apart, there were no weights in the sheers. After MANY phone calls, they took everything back - I am still waiting for my $12,000 (!!!!!) window treatment. DO NOT USE THIS COMPANY!! THEY ARE NOT PROFESSIONAL YET THEY CHARGE TOP $$$ FOR THEIR PRODUCT AND "SERVICE". more
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