Read their warranty very carefully!!!! It is not the same in writing as they lead you to believe. The glass and screens will be replaced BY YOU. After they give you new glass or screen you need to figure out how to take the window frame apart and install the new glass. It is also not coveres for missuse or bad installation as they tell you. Beleive your own eyes and read the warranty very carefully and you will see. By the way, I left penguin windows after two weeks because I could not endorse their sales tactics.
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