Alaskan Home Services provides warranty service for my AC unit and I've been consistently disappointed with their service. This is second year in the row that I've had this kind of service. The gentleman came out, pulled the cover off the unit, did some testing and spent a lot of time talking. He said the unit was in great shape and asked me to sign the receipt, but the thing was that he didn't clean coils, he didn't look at the heat exchange unit, he basically did the bare minimum to get in and out as fast as possible.
I have to say, however, that this is completely typical of this company. They have terrible service. Last year the service was bad as well and I don't know how but somehow the manager found out about it. They sent someone else out here who bent over backwards to give me good service, but it seems like some of their folks don't know what they are doing or just don't have very much interest, I don't know.
I couldn't recommend their service at all. I have warranty on the unit and they service the warranty, but I know how you're supposed to clean the coils and he never even looked at the coils. That's the kind of company this is. What makes me feel really bad is that a while back I recommended them to 7 other neighbors who bought from them on my account. I feel guilty about that. I would never do that again.
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