Thank you again for saving us!! IDEAL SERVICES & AHS HOME WARRANTY, once again, DROPPED the ball on us not having hot water for 5+ days. They claim to have had to order a part. This part was a common fix of a new thermal coupler on our Bradford White hot water heater.
Ivan from Hawthorne PHC located the part and fixed the problem within an hour of our call, WOW!! Thank you again!!
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