Abacus was recommended to us by my niece and a family friend. This was our first time trying their services. From the initial call, Martha was very professional and took all my info down and scheduled my appointment to have one of their plumbers come out the next day to fix a broken valve that was leaking gas and a dripping shower head. She also advised me of their membership plan that included a yearly inspection of all plumbing in the house and draining the water heater which is something I had been wanting to do for a while. So, I purchased their yearly membership which also includes discount on service and parts and priority scheduling. Steve, the plumber, they sent was prompt and on time and was very pleasant and professional. He accomplished the repairs quickly and efficiently. We were so pleased with his service that we asked Abacus to assign him as our plumber for future repairs. As soon as the job was done and Steve left, I received a call from Abacus to see if we were satisfied with the work and service and if we had any comments. So, all in all from beginning to end it was a very good first experience. Would recommend Abacus highly.
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