My water heater was leaking and needed immediate repair. Bud's responded and said they would be able to get the job done in the day. Great. They showed up on time and started working right away.
When they removed by old water heater they pulled it on the concrete sidewalk leaving deep scratches for several feet until they lifted it on their truck in my driveway. Further, they left the sludge that was in my water heater tank in my landscaping. Finally, when I asked if there was standing water that needed to be cleaned before the new water heater was placed in the closet I got a quick "no" as they shoved the new unit in. I later discovered it was standing water and had to clean around the new unit.
The new unit works. And if that was my experience rating it would be higher. But the fact I have scratches on my concrete and had to clean-up after the servicemen, I do not think I will ever call Bud's again.
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