We purchased a new Bryant A/C 2/25/15 replacing the old Trane. We were pleased with the price and install. In April of 016 we experienced problems with cooling and humidity. They sent service Tech. Troy Baumgartner, who replaced a valve. As this did not address the problem he tested and did about every adjustment he could before determining that a new A-coil would be the answer, this was over a period of a couple of weeks and many hours of Troy's diligent hard work. Still wasn't right, and the owner and Bryant area rep and Troy met with us, ultimately changed the blower fan speed, which helped but the problem persisted. They replaced the outside unit. We have recommended them to several people and will continue to. Thier incredible service and professionalism is all to rare in today's world, sadly.
more