Our technician, Orlando (I believe), worked very hard to find the problem, did not "overassess" the problem or try to convince me there was more wrong than there actually was. He worked the problem to the end and made sure all things were in good working order before he left. Excellent service.
RESPONSE FROM Southwest Air Conditioning and Heating:
Keith we strive to provide the customer what they need and nothing more, we appreciate the feedback
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