The representative took the time to come out late Friday to diagnose an AC issue. He did so in a professional manner and indentified the problem quickly. He stayed until he was able to confirm that the unit was working properly and explained the problem in detail. He also gave us pointers on how to make sure our unit is always running efficiently.
RESPONSE FROM Southwest Air Conditioning and Heating:
Jonathan we appreciate you business and we want to be thorough to make sure we do not have to come back in a week to fix something we missed
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