I called about a faulty garbage disposal & the technician came out charged me but didn't fix it. said it wasn't the electricity it was the garbage disposal. He told me to call an expensive plumber. He also told me that he could have told me on the phone to push in the red button to test if it was the garbage disposal and he wouldn't have had to charge me. He didn't tell me that on the phone, waiting until he was here and charged me. He told me if I didn't have a special hex that came with the garbage disposal - I'd have to call a plumber. I watched u-tube and found out it was a 6mm hex and I easily unlocked it myself. I fell like I was unfairly charged.... you guys are expensive and given faulty information. If you don't refund all or part of the money I paid - I'll never recommend or use you again. And..... I know a lot of people in the area. Really disappointed in you.
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