Christmas Holiday stay with family member stationed at Fort Hood. Late evening check-in, upon entering room (2 queen suite) we requested a roll-away bed. Jennifer was at our door moments later with bed and came back to the door a second time with bed linens (required two trips to our room to provide us with all that was needed). Her customer service was outstanding, very accommodating, and very friendly. Throughout our 3 night stay, all hotel stay were extremely helpful. Upon the morning of check-out, Marinia (sp?) was fast and friendly.Next time I'm in Killeen, TX and need a hotel room, this will be one of the first places I call. The rooms were very comfortable and clean. The staff was very out going and customer service focused. Additionally, the room rate was very affordable.Thank you Candlewood Suites - Killeen.
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