He was on time, courteous, did his best to fix a 9 year old tankless water heater that stopped heating water for the Bosch Dishwasher and washing machine. After 4 trips, a call to Bosch, repair bills totaling 1/2 the cost of a new heater and the issue is still NOT fixed. If I had a clue of the costs, I would have liked the option to replace the tankless water heater instead.
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