Your service technician, Maz, performed above and beyond what is typical. He was very friendly, professional, prompt, and thorough. He found a potential problem with a fan motor and told us about it. He spent extra time and went the extra mile to verify the parts and labor were under warranty. He probably saved us a big problem from occurring during the hot months of Texas. We really appreciated his efforts, his diligence, and his work ethic.
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