I was 100% satisfied. The technician has been here before, acknowledged that and maintained the appropriate balance between professionalism and friendliness. Service was efficient. We continue to use Ravinia because we know we will receive quality, knowledgeable service. In particular to today's visit, I was scheduled for 9am-12N. Something came up for me to be away from the house at 12N. I called your office, was told by the phone person she would contact the dispatcher, and the technician was here at 10 am. That's great service!
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