The specialist who arrive is always courteous and values my time. If I ask a question he is able to answer the question without hesitation of struggling for an answer. For example I asked why some of my grass was dying and if I should pull it up. The specialist told me my lawn had two types of grass and one was lying dormant and soon I would see it come alive. In due time indeed the grass was green. I thought it was dead and was going to pull it up and plant more seeds.
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