This is not a review of the technician.
I have used them three times. I had the same technician the first two times.. He was fantastic. Took his time. Explained things. And I wasn't charged an arm and a leg for the small job he was doing. However, the third time I used them I requested the same plumber since he was familiar with the job. (I was waiting for parts.) They sent someone else. He was nice and cordial. But immediately talked price. He wasn't familiar with the product or job. Although in the end he came through. But I was charged 175.00 to replace a shower handle. I was told he accidentally quoted me the member price. Or it would have been 300.00. Really? Who has a membership with a plumbing company? And 300.00 bucks to replace a shower handle?
I felt like I was scammed. The entire experience felt like that. I'm terribly disappointed. Thought I had found a trustworthy company.
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