I used them once to fix a gas leak. They came out and performed the work.\r
Yesterday I called them and asked how much they would charge to fix the shut-off valve in the basement for my outdoor hose. They told me I'd have to pay $80 for a service call just to have a plumber come out and tell me how much it is to do the repair, when they have set prices for all these different kinds of repairs. I told the lady to forget it. I'd have to pay the $80 whether I did the fix or not. The repair would be in addition to the call, and they wouldn't even tell me the price over the phone.\r
\r
I WON'T be calling them again. Very unhappy.
more