The troubleshooting and problem solving was excellent. Replacement of the defective heating unit in the attic was done with excellent workmanship. The technician was courteous and knew his business. Getting a copy of the paid invoice, owners manuel, and warranty has been and continues to be problematic. Several initial text messages to the HVAC Technician and eventual phone calls to the main office went nowhere. Stiil waiting. It should have been issued teh day of service.
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