Steve was the sales person and he seemed quite knowledgeable and anxious to meet my needs, not just selling the most expensive units. He was able to schedule my installation 2 days later even if it was a holiday week. Bob and Elogio were the installers, arrived as expected and started work after explaining to me what they would be doing. Those 2 worked very hard and steady for about 7-8 hours. Everything worked as expected. They even went so far as helping with a little painting around the old thermostat, door edge drag and did so with a smile. Bob explained the finished product with me, taking a picture of the gas heat unit in the attic (I was not going up there) and walking me through the outside air unit. They took every effort to make sure the work progressed in a neat and orderly manner and their clean up made it as if never there.
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