Service quality and customer communication is 5 star. However I spent $230 on a rental car for the 6 days my car was in the shop for an already expensive repair. Rates fluctuate for rentals and my rental car was marked up for the college football weekend. With all the events from Barrett Jackson to Spring Training I'm sure this happens to customers frequently. This would be my only reason to take my car to a dealership to have it worked on, so I could have the free loaner car and possibly less time spent waiting for parts.
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