Furnace draft inducer quit on Sunday morning when the temperatures were to drop to single digits. Called John Waters based on internet reviews. My call was answered immediately and the technician said he should arrive around 11 am. He arrived at 10:45 and wore booties upon entering my home. He had to call to have the warehouse opened to check for the part he needed. He said it would take about 45-60 minutes to retrieve the part and get back; it took 45. He replaced the part and was gone by 12:15. 1 1/2 hours to fix our problem! I would highly recommend John Waters, Inc. based on this experience.
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