The Parts Manager, Jim, is a salesman and does not care about resolving your problem. It's clear to me, he only cares about sales. There are only a few times in my life when I've been very displeased with service and this is definitely one of them. He lies when he does not know the answer instead of finding the correct answer. I will never, EVER, recommend anyone to have service here, if they're dealing with Jim. I will be taking my business elsewhere from this point forward.
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