First appointment was a SNAFU: it was supposed to be an 8:00am visit, Saturday, for routine A/C system check. Rcv'd a call about 8:30 (?) saying I had the option of a 2:00pm re-sked ..... I said YES. Then.... no technician at 2, NOR phonecall until 5:10pm with msg from tech advising me to call office to re-sked (again....).
Hooray.... the re-scheduled, Tuesday appointment went off without a hitch. Moral to story: tech should always call if he cannot make the appointment. -Steve
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