Weather Master has installed 3 furnace/AC units in my house in the past 3 years, 2 when it was built 3 years ago and 1 when we finished the basement 2 years ago. The two year old has recently died. I called Weather Master to schedule an appointment. First I was told they had no record of installing anything at my address. After my contractor called and read them the riot act the found my record. I then called back and said that I assume part or all of this would still be under warranty. I was told that because we didn't sign a service agreement with them to have each unit serviced twice a year our warranty is void. I'm not sure if that is even legal but I do know it's robbery. Will never use them again.
more