Bad experience all around from delivery to staff. We order the bridesmaid dresses after being told delivery would be 3rd week of May for a July 18th wedding After order was placed date was changed to June 22nd close but still okay, The owner said dresses had been released from customs no problem would be in on that date. NO DRESSES new delivery date July 3rd nervous but okay NO DRESSES owner was on vacation all information on delivery was with her. Staff I spoke with rude and thought I was unreasonable for wanting to talk to the owner while she was on vacation. Owner returned my call to let me know that dresses would be in on July 10th 3 bridesmaid of the 4 were out of the state 2 returning on the 13th the other would not be in town until the 17th owner says no problem alterations will be done she will take care of covering the cost. After fitting the 1 bridesmaid that was in town called me and says $93.00 for alterations because it had to be let out 1 bridesmaid were told no alterations need just use double sides tape (2 dresses 1 of them being the dress $93.00 was paid to be altered, were loose in the bust looked bad and gappy took 5 or 6 pieces of tape still was not the best look) tried tried to talk to owner when I picked up dresses about the charge for alterations she would not give me the dress unless it was paid (what else could I do but pay it) All of these girls were measured by the owner herself and only 1 dress fit guess she does not know her business or cant read a tape measure one or the other
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