I went in for a regular checkup and Rick, my advisor was great. He also noted that I had a recall and the work was done when I picked up my van..... I was sorry that Navy, the mechanic, had to move a bunch of stuff out of my back area..... but he took care with the items and did the recall in addition to the other work. I needed my sun roof vents replaced, they had popped out, but I was not going to pay almost $200 for tiny little clips. Otherwise, every employee I encountered was so nice and cordial....as usual..... I have been going to HB Toyota since we bought our first van in 1973 and we still own 2 Toyota vans. The service writers are great about calling when additional work is needed or when my car is ready. Nancy N
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