The Sales Rep Santiago came out to our property to give us an estimate on our termite issue, after having our house tented we noticed a week later that the termite activity got worst and when the roofers arrived to do our new roof they confirmed that we had a lot of termite activity going on, ( still alive). We contacted our sales rep which gave us the run around and never responded, finally we got a supposedly manager from the company to come out and see if we still had a termite issue and immediately before entering the house he was already telling us that we have a different type of termite that was not covered by the tenting that they did, they at no time took responsibility for not treating the house correctly and told us we will have to pay more money to treat it correctly. He was very unprofessional and so not recommend this company or experience to anyone else.
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