I needed a mechanic I trusted to look at a used car we were thinking of purchasing for our daughter. I took it to the one place I knew I could trust since the majority of the car buying and researching process felt so out of my control. Mitch and Susan were fabulous and willing to talk with me and answer questions well beyond the service I requested. Mitch also took time time help me make sure I knew the range that was appropriate and took my call the next morning as I prepared to negotiate. Due to his on target assessment of the needs, the dealer came down quite a bit as they knew we knew what we were talking about (thanks to Mitch). I was also impressed with Mitch catching things like the car being in a wreck possible (painted front bumper) and from the north (due to rust under the car thanks to salt and snow). I knew about the wreck and the fact it was from PA but felt confidence in him after he observed those things on his own...solidified my confidence that he had really looked at my car.
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