I gave Tom, 2 checks for an A/C install through Costco special services. I was told to post date checks to the promised install date. One of the checks was cashed and I am still waiting to have the install performed. Was told that install was delayed because air handler was out of stock. Tom called to let me know that the unit was in on 4/17 and that they would install on 4/18. It is now almost 12 Noon on 4/18 and no one has shown up from Coreair or has anyone from this establishment bothered to contact me to say when or if they are going to come today. This is totally unacceptable in this day of instant communication. I would think twice if you plan to use this company as they appear to carry on business like a Chinese fire drill. Costco may need to rethink using this company as their special services A/C contractor. Personally I feel like one of the kids in the Nationwide Insurance TV ad, completely ignored. I am also trying to figure out who wrote all of those glowing reviews on this site.
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