Salesman Luis was friendly, knowledgeable and responsive. Sales Manager refused to honor the last offer his salesman made to me (not my offer) so I felt that the negotiation process is a bit more of a sham here than usual with car dealers. Finance guy was quick, friendly and thorough. This is the second car I've purchased at Valley and overall I'm happy with them. Expect some fancy footwork on the deal-making, though.
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