We had Advanced Windows replace all the windows in our home 3 years ago. The bedrooms were replaced with the double hung tilt out windows they offer. It only took a few months till the Box Elder bugs were coming through them in droves while closed. This continues to this day every Box Elder bug season. I was told by Advanced that the nature of these windows makes them not airtight and allows bugs to enter and there is nothing they could (would) do. That sounds like faulty window design to me! So I'm stuck with them...4 of them no less. I would call that garbage windows and garbage follow up service. Would definitely not recommend.\r
Jim
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