Kevin E and his partner Chris arrived to my home in line within the stated time frame to look at my water heater. Kevin sat down with me to explain my options and even provided additional information about the current configuration of my water heater that could pose some problems down the line. I liked his straight forward style. Both gentlemen were pleasant to talk to. My cat even like them. I feel comfortable now that in the future when I have plumbing problems, I can reach out to Kevin at Horizon and feel comfortable that I'm not getting jerked around.
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