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Editorial review from Citysearch - Review by citysearch c | Benjamin Franklin Plumbing

Benjamin Franklin Plumbing

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Editorial review from Citysearch 2/16/2015

Overpriced!\r The plumber came when scheduled and he was pleasant to deal with. He replaced our washing machine drain and trap and added a Studor vent because it was not vented properly. We have a full basement so access was not a problem. It took 4.3 hours including some time to wait for delivery of supplies by an associate. The total charge was $1096. The service charge was $49 and I estimate materials (Studor vent, pipe, and fittings) cost to be $70 retail. That comes to $227 per hour for labor! The operations manager reduced the price by $300 (i.e., the original charge was $1396, which would come to $297 per hour for labor) after we complained about the high price, so I guess it could have been worse. I feel confident they fixed the problem, but I will look for a more affordable plumber next time. more
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