I have been coming to Stephens and Lawson for years and I always saw the same CPA, Diane Howard, and had no problems. Unfortunately Diane was unavailable this year and I had to settle for someone new to the office named Jenette. For their service, I was charged double the amount I was quoted over the phone and three times what I had paid in the previous years. My fianc? and I also sat in her office for over two hours because she was new to the state and kept having to ask other people questions. My taxes have never taken longer than thirty minutes to complete before. Incompetence and condescension pervaded our entire experience and I was absolutely fuming by the time I had finished being price-gouged. From now on, I will be taking my business elsewhere and so should you.
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