My Wife & I actually LEARNED quite a lot from our conversation with Royal Roofing's Representative STEVE PINKUS (I think he's the Owner per his card but he never bragged).
Steve was Educational, Caring & VERY Patient as time didn't seem to matter to Steve as he never once looked at his watch or said he had to go to see his next...(that was very Important as he was the most Sincere of four Bids.
Steve reviewed several options of "Good, Better & Best" with WHY Invest in a Better Roof System not just better Shingles and had my Wife & I "Sold on the Spot" but he NEVER PRESSURED US TO SIGN at all, My Wife said "No other Rep. or Co. compares to Steve & Royal Roofing" so let's give him the job now while he's here...and we were off & running on their Schedule...
A couple days later STEVE called personally to tell me the Permit was in hand so ready to Schedule & what Monday did we prefer...What impressed us after signing was that Steve didn't dis-appear (for Selling us then Production Dept. takes over so the Salesman can keep on closing people...NOT with Steve/Royal).
YOUR CREW headed by JOSE Bravo, his Dad Jose Sr., his three younger Brothers; Santiago Francisco & Johnny... WOW, what a Family of Experts!! just couldn't have been better. *We were in awe of their Crew DEDICATION, TEAMWORK & CLEAN UP even in the 90-95 Degree temps that week. Jose said his temperature gauge "roof top" showed 156 degrees then late afternoon each day, Sweeping up + a Power Blower machine & they even Hosed down (we expected one method but got all three...THANKS Jose & THANKS STEVE & also Liz/Laura in their Office, couldn't be more pleasant & respectful about our calls as our Home is our Pride & Joy so Bless You All for your Service..
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