I had a problem with my Noritz tankless one morning. On the phone, Drain Express walked me through what to do but it still wouldn't work as the fix needed someone with the required expertise. Somehow I got lucky and Dickie said he could swing over soon. I was more then delighted as he quickly zeroed into the problem and even had the right part with him on hand. Most plumbers would have to order the part. The fix was done and I now have hot water again. After using so many plumbers over the years, Drain Express now goes to the top of my plumber list in my contact files. The Drain Express plumber was professional and overall a very nice guy. I will use him and highly recommend him.
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